FAQ’s

How is my personal information that I disclose to the specialist kept confidential?

Confidentiality is one of the core elements that create trust between a patient and specialist. During your sessions you are in a safe space, you will not be pressured to disclose any information you do not wish to. All personal information stays between you and your specialist with your consent.

Your specialist will be required to give your referring GP an overview of your condition and treatment plan, this will also be kept confidentially by your GP. Also, it is important to understand that if your specialist has reasons to believe that the safety of yourself or others is at risk then they are legally obliged to disclose such information to the appropriate person, you will be informed if confidentiality is breached.

What should I do if I need an admission or require out of hours contact?

Unfortunately since this is an outpatient clinic we are unable to provide hospital admissions or out of ours care. If required you may contact your GP or an after-hours GP, Mental Health Emergency Response Line 1300 555 788 which is available 24/7 or go to the Emergency Department of the nearest hospital.

Can you assist me in Medico Legal, Workers Compensation or Insurance?

All of the above mentioned must be prior approved before an appointment can be confirmed. Please contact us for more details.

Can I get a prescription for Benzodiazephine (Benzo’s)?

We are unable to provide prescriptions for the Benzodiazephine group.